This engaging ESL lesson plan focuses on calling tech support for device troubleshooting. Students will enhance their vocabulary related to technical issues and practice their speaking skills through role-play exercises. The lesson includes a warm-up discussion about personal experiences with tech support, listening activities to identify main points, and structured role-playing scenarios to simulate real-life troubleshooting calls. By the end of the lesson, learners will confidently use the relevant terminology and strategies to effectively communicate their technical problems.
Skills
