Cultural Differences in Email Communication
ESL Lesson PlansCultural Differences in Email Communication

Cultural Differences in Email Communication

This engaging ESL lesson plan focuses on the cultural differences in international work contexts, targeting adults at the C1 level. Through reading, writing, and speaking activities, students will explore essential email etiquette when working internationally. The lesson includes brainstorming sessions on effective communication, a reading exercise about cultural sensitivities, and a group discussion on challenges faced in cross-cultural interactions. Students will also practice rewriting an informal email to enhance their understanding of appropriate language in diverse business contexts.

Skills

  • Can anticipate how people might misunderstand what has been said or written and can help maintain positive interaction by commenting on and interpreting different cultural perspectives on the issue concerned.
Online Interactive
Based on CEFR
Fully Customizable
1

Warm-up: Work communication

1. Brainstorm a list of things that are important to bear in mind when sending business emails internationally (e.g. formality, directness, etc.) 2. Look at the names below. How would you address these recipients in a work email? Andrea Rossi (Italy); Toni García (Spain); Chris Nguyen (Vietnam); Sam Patil (India); Kai Chen (China)
2

How To Avoid Disaster When Sending Emails Across Cultures

3

Let's talk: communicating across cultures

4

Reword the email