This customer service lesson plan introduces students to essential English for customer service skills, focusing on handling both positive and negative customer feedback effectively. Through targeted writing exercises, learners will develop techniques to respond to various types of feedback professionally. Ideal for ESL learners at the upper intermediate level, this lesson equips students with vocabulary and structured phrases to address customer concerns.
Skills
This lesson plan is designed for B2 level students. Through guided activities and examples, students learn how to use commas correctly with descriptive adjectives. The lesson includes practical exercises and descriptive writing prompts, helping students improve their punctuation, and overall writing clarity.
This ESL lesson plan on art styles encourages B1-level students to explore modern and contemporary art through engaging listening and speaking activities in a group setting. In this 60-minute lesson, students will learn about different art movements, watch a video comparing modern and contemporary art, and engage in discussions about their preferences. By the end, students will share their favorite art style, practicing descriptive language and critical thinking skills.
This fake news lesson plan helps ESL learners at B2 levels develop essential skills in identifying factual information and persuasive writing in news stories. The 60-minute lesson includes a warm-up activity exploring fake news statistics, followed by reading and discussion of fake news articles. Vocabulary exercises target common news reporting phrases, while the writing task encourages students to create their own fake news stories. Skills focus on reading, writing, and critical thinking, providing learners with a structured approach to analyzing and producing news reports.
This ESL lesson plan helps teens and adults practice polite ways to say "no" in social situations, focusing on speaking in a group setting. Through dialogues, conversation practice, and polite phrase exercises, students enhance their ability to decline invitations while maintaining positive relationships. The lesson promotes real-life communication skills, encouraging learners to express themselves respectfully and clearly in various contexts.
This ESL lesson plan introduces A2-level learners to vocabulary and ideas about transportation through engaging reading activities. Over 45 minutes, students will explore different types of transportation, answer comprehension questions, and practice matching and gap-fill exercises to solidify their understanding. Designed for group settings, this lesson encourages learners to discuss the pros and cons of transportation options.
This ESL lesson plan explores the concept of love languages in a group setting, ideal for adults at the B2 level. In 45 minutes, students will enhance their listening, speaking, and writing skills by analyzing quotes, watching a video, and discussing Dr. Gary Chapman’s five love languages. The lesson focuses on understanding how to express and identify affection, fostering meaningful discussions and improved communication skills.
This ESL lesson plan is designed for A2-level individual learners, focusing on vocabulary related to clothing and style. Through matching exercises, reading comprehension, and gap-filling tasks, students will master verbs and adjectives in context. The structured activities aim to enhance grammar, reading, and writing skills while promoting creativity with a final writing task. Perfect for adults seeking to improve their English while exploring personal style!
This group-focused lesson explores unconventional advertising strategies, targeting advanced learners (C1-C2). Students will analyze bizarre marketing campaigns, engage in speaking, listening, and vocabulary exercises, and evaluate the effectiveness of unique advertising approaches. This interactive ESL lesson plan promotes critical thinking and creativity, enabling participants to design their own innovative campaigns while expanding their language skills.
