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This ESL lesson plan is designed for B2-level ESL learners to master composing structured, polite, and impactful complaint emails. Over the 60-minute lesson, students analyze real-life examples, identify key components of effective emails, and practice drafting their own using targeted vocabulary. The lesson plan focuses on developing formal tone, descriptive language, and actionable requests, helping students improve their professional writing skills in English.
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This ESL lesson plan teaches students how to communicate their preferences and needs when shopping, in a 45-minute group session. Through speaking exercises and vocabulary practice, teens and adults will build confidence in explaining what they want as customers and responding as shop assistants. With engaging dialogue activities, students will practice organizing questions and answers in real-world shopping scenarios.